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  1. Yesterday I bought a ticket to Tanglewood for August 19 on the official website. I noticed that I could still buy a ticket (albeit with an obstructed view), despite that the seating map was grayed out. I paid, opted for printing the tickets myself, and got my order receipt. Success! Or not?.... The problem is that I have not received my e-ticket yet. I contacted customer service but have not yet gotten response (yet).... What do you guys think? Have any of you been in a similar situation before?