I was lucky enough to get a poster (I mean my girlfriend did, I didn't even think of that lol), we just asked one of the ladies guiding us to the seats.
I agree the brass section wasn't the best in the world, I personally think they weren't bad, maybe there should just be more of them for Williams music?
That being said, it was an amazing experience.
Strange thing is there was nobody besides me and my gf in the first floor balony... I guess some of the Best seats besides the main floor, why would anyone miss it? There were two empty seats.