King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 yeah I'd return it immediately if it was a store but this is a bit more delicate Link to comment Share on other sites More sharing options...
Josh500 1,615 Posted December 18, 2018 Share Posted December 18, 2018 2 minutes ago, King Mark said: yeah I' return it immediately if it was a store but this is a bit more delicate You just send LLL some pics of the scratched CD and ask them for a replacement. I don't think you'd even need to send the damaged CD back. TSMefford 1 Link to comment Share on other sites More sharing options...
Jay 37,363 Posted December 18, 2018 Author Share Posted December 18, 2018 Just now, Josh500 said: You just send LLL some pics of the scratched CD and ask them for a replacement. I don't think you'd even need to send the damaged CD back. Yep. https://lalalandrecords.com/contact-us/ Link to comment Share on other sites More sharing options...
King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 I filled out their form but I couldn't attach a picture.I offered to send one Link to comment Share on other sites More sharing options...
Josh500 1,615 Posted December 18, 2018 Share Posted December 18, 2018 But see if it can be ripped first! Link to comment Share on other sites More sharing options...
King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 3 minutes ago, Josh500 said: But see if it can be ripped first! it doesn't matter if I can rip it or not. Link to comment Share on other sites More sharing options...
Josh500 1,615 Posted December 18, 2018 Share Posted December 18, 2018 2 minutes ago, King Mark said: it doesn'tmatter if I can rip it or not. Why not? Then at least you can listen to the music right away! Any replacement CD they might send won't arrive until next year, in all likelihood. Link to comment Share on other sites More sharing options...
Jay 37,363 Posted December 18, 2018 Author Share Posted December 18, 2018 3 minutes ago, King Mark said: I filled out their form but I couldn't attach a picture.I offered to send one You upload it to a image hosting site, then include a link to it in the text box. TSMefford 1 Link to comment Share on other sites More sharing options...
King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 what image hosting sites still work ? I told them to email me and I'd send a pic Link to comment Share on other sites More sharing options...
gkgyver 1,645 Posted December 18, 2018 Share Posted December 18, 2018 32 minutes ago, Jay said: Your computer will probably rip it just fine I don't know how involved you are with LLL, but this is your answer? That's really not an appropriate reaction. Cheeky, in fact. It's like you spend 120 dollars on a great restaurant, then your food in front of you is dumped on a plate, sauce splattered everywhere, meat cut to fuck, dirty plate, then your waiter tells you "ah, anyway, it tastes the same, just close your eyes!" People don't always rip it, they may want to use a CD player - what a CD is manufactured for - and you can't send them scratched discs. I know I want to use a CD player, and if I get sent scratched discs, you can bet I'll ask for replacement. DJMcNiff, TSMefford and Chewy 2 1 Link to comment Share on other sites More sharing options...
Jay 37,363 Posted December 18, 2018 Author Share Posted December 18, 2018 I don't work for La-La Land Records and have never spoken for them in any official or unofficial capacity. TSMefford 1 Link to comment Share on other sites More sharing options...
publicist 4,643 Posted December 18, 2018 Share Posted December 18, 2018 Bad, bad Jay. Link to comment Share on other sites More sharing options...
Jay 37,363 Posted December 18, 2018 Author Share Posted December 18, 2018 Huh? Link to comment Share on other sites More sharing options...
publicist 4,643 Posted December 18, 2018 Share Posted December 18, 2018 You don't have to answer to me, only gkgyver... Link to comment Share on other sites More sharing options...
Arpy 4,145 Posted December 18, 2018 Share Posted December 18, 2018 TSMefford 1 Link to comment Share on other sites More sharing options...
pixie_twinkle 48 Posted December 18, 2018 Share Posted December 18, 2018 Finally shipped! YEAH! Trouble is I'm heading to England for two weeks tomorrow and it won't arrive until at least Friday. NOOOOO!!!! Link to comment Share on other sites More sharing options...
King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 well that put me in a REALLY bad mood. TSMefford 1 Link to comment Share on other sites More sharing options...
TSMefford 1,509 Posted December 18, 2018 Share Posted December 18, 2018 39 minutes ago, gkgyver said: I don't know how involved you are with LLL, but this is your answer? That's really not an appropriate reaction. Cheeky, in fact. It's like you spend 120 dollars on a great restaurant, then your food in front of you is dumped on a plate, sauce splattered everywhere, meat cut to fuck, dirty plate, then your waiter tells you "ah, anyway, it tastes the same, just close your eyes!" People don't always rip it, they may want to use a CD player - what a CD is manufactured for - and you can't send them scratched discs. I know I want to use a CD player, and if I get sent scratched discs, you can bet I'll ask for replacement. Hey man. Chill out. LLL will send a replacement and it will all be fine. I realize that many have waiting a long while and it's an expensive purchase, and this is a very unfortunate result, but what's done is done. We could at least be civil about it. Link to comment Share on other sites More sharing options...
JoeinAR 1,949 Posted December 18, 2018 Share Posted December 18, 2018 1 hour ago, King Mark said: here .it's pretty bad I do not see it. Link to comment Share on other sites More sharing options...
TSMefford 1,509 Posted December 18, 2018 Share Posted December 18, 2018 3 minutes ago, JoeinAR said: I do not see it. Here you go: Link to comment Share on other sites More sharing options...
Manakin Skywalker 4,892 Posted December 18, 2018 Share Posted December 18, 2018 I have the exact same issue with SS disc 1. It works perfectly fine though, so I don't really care. Link to comment Share on other sites More sharing options...
TSMefford 1,509 Posted December 18, 2018 Share Posted December 18, 2018 Just now, Manakin Skywalker said: I have the exact same issue with SS disc 1. It works perfectly fine though, so I don't really care. Come to think of it I don't think I've even checked mine. I wanted to rip it before anything else (aka before I ware the hell out of the discs) Link to comment Share on other sites More sharing options...
Manakin Skywalker 4,892 Posted December 18, 2018 Share Posted December 18, 2018 1 minute ago, TSMefford said: Come to think of it I don't think I've even checked mine. I wanted to rip it before anything else (aka before I ware the hell out of the discs) Same here; I actually checked it by "accident". I had to put the disc upside-down for a second to set it on a table before inserting it into my computer, that's when I saw the scratches. I never did check any of the other discs though... I've listened to all of them, and they didn't have any issues. TSMefford 1 Link to comment Share on other sites More sharing options...
gkgyver 1,645 Posted December 18, 2018 Share Posted December 18, 2018 27 minutes ago, TSMefford said: Hey man. Chill out. LLL will send a replacement and it will all be fine. I realize that many have waiting a long while and it's an expensive purchase, and this is a very unfortunate result, but what's done is done. We could at least be civil about it. Not the point at all. It's about customer care. Jay is a spokesman for LLL here, and when someone gets a damaged product, that's also quite expensive, and a collector's item, the initial reaction shouldn't be "well, it'll probably rip fine". That's just questionable form. Nowhere am I uncivil. And if it's an issue for more people, LLL should really have an eye on quality control. Just because people were waiting years for this doesn't mean they don't deserve a proper product. Chewy 1 Link to comment Share on other sites More sharing options...
Josh500 1,615 Posted December 18, 2018 Share Posted December 18, 2018 9 minutes ago, Manakin Skywalker said: I have the exact same issue with SS disc 1. It works perfectly fine though, so I don't really care. What? Also scratches? As bad as KM's? Link to comment Share on other sites More sharing options...
TSMefford 1,509 Posted December 18, 2018 Share Posted December 18, 2018 8 minutes ago, gkgyver said: Not the point at all. It's about customer care. Jay is a spokesman for LLL here, and when someone gets a damaged product, that's also quite expensive, and a collector's item, the initial reaction shouldn't be "well, it'll probably rip fine". That's just questionable form. Nowhere am I uncivil. I won't debate wether you were actually uncivil or not, but I will go ahead and directly quote Jay: 1 hour ago, Jay said: I don't work for La-La Land Records and have never spoken for them in any official or unofficial capacity. So no, Jay is not a spokesman for LLL here or anywhere. If you have issues with the quality of the set, actually send LLL a message as King Mark has done and I'd imagine they will be sure to deal with it with the utmost care and respect. And considering no one from LLL has talked to you directly about this I'd say there's no issue of customer care. Jay saying I'm sure it'll rip fine is no different than if I had said that to you. Link to comment Share on other sites More sharing options...
crocodile 8,012 Posted December 18, 2018 Share Posted December 18, 2018 I checked my discs. No marks of any kind. Karol TSMefford 1 Link to comment Share on other sites More sharing options...
Josh500 1,615 Posted December 18, 2018 Share Posted December 18, 2018 I'll check mine as soon as I get home. But I already ripped the CDs and I had no problems. And now the set is stored safely in my safe (cupboard). TSMefford 1 Link to comment Share on other sites More sharing options...
TSMefford 1,509 Posted December 18, 2018 Share Posted December 18, 2018 1 minute ago, Josh500 said: I'll check mine as soon as I get home. But I already ripped the CDs and I had no problems. And now the set is stored safely in my safe (cupboard). I actually did have some issues ripping, but it was nothing to do with my discs. My computer's disc drive just went insane momentarily. Every time I inserted a disc it would pop-up and ask me to insert a disc, reopening the tray as if there was nothing there. I just had to shut the disc tray again without closing the message and then it was fine. Computers can be silly. Link to comment Share on other sites More sharing options...
Josh500 1,615 Posted December 18, 2018 Share Posted December 18, 2018 1 minute ago, TSMefford said: I actually did have some issues ripping, but it was nothing to do with my discs. My computer's disc drive just went insane momentarily. Every time I inserted a disc it would pop-up and ask me to insert a disc, reopening the tray as if there was nothing there. I just had to shut the disc tray again without closing the message and then it was fine. Computers can be silly. Thanks for that info! My suggestion to you: See whether the warranty is still valid on your computer and if yes, send it back! 😂 Link to comment Share on other sites More sharing options...
TSMefford 1,509 Posted December 18, 2018 Share Posted December 18, 2018 3 minutes ago, Josh500 said: Thanks for that info! My suggestion to you: See whether the warranty is still valid on your computer and if yes, send it back! 😂 Ha! It's custom. I'll just rip out the disc drive and get another one if the issue persists. 😉 Link to comment Share on other sites More sharing options...
gkgyver 1,645 Posted December 18, 2018 Share Posted December 18, 2018 Hypothetic scenario: someone buys this set, rarely plays it. It sells out and becomes a true gem in about 5 years. The person decides to sell it in the condition rarely played, as good as new. The buyer notices that a disc is scratched, asks for a refund. It devalues the product, pure and simple. And of course Jay has ties to this set (he's IN the credits), and by extent LLL. At least you can suggest contacting them, and not outright say something that says "ah, come on, it's fine". Link to comment Share on other sites More sharing options...
Popular Post Jay 37,363 Posted December 18, 2018 Author Popular Post Share Posted December 18, 2018 13 minutes ago, gkgyver said: Jay is a spokesman for LLL here, I am absolutely not, in any way shape or form, as I already posted above. Please read my posts before accusing me of anything else again. Thank you. 10 minutes ago, TSMefford said: Jay saying I'm sure it'll rip fine is no different than if I had said that to you. This. TSMefford, Bilbo and DJMcNiff 3 Link to comment Share on other sites More sharing options...
TSMefford 1,509 Posted December 18, 2018 Share Posted December 18, 2018 5 minutes ago, gkgyver said: Hypothetic scenario: someone buys this set, rarely plays it. It sells out and becomes a true gem in about 5 years. The person decides to sell it in the condition rarely played, as good as new. The buyer notices that a disc is scratched, asks for a refund. It devalues the product, pure and simple. And of course Jay has ties to this set (he's IN the credits), and by extent LLL. At least you can suggest contacting them, and not outright say something that says "ah, come on, it's fine". Sigh. Sorry @Jay I tried. Look, if someone were to do that, I would imagine they would also be the type of person to check the discs right away or at least on one of the few plays. If they do extremely care that the condition remain pristine. Link to comment Share on other sites More sharing options...
Popular Post Jay 37,363 Posted December 18, 2018 Author Popular Post Share Posted December 18, 2018 1 minute ago, gkgyver said: And of course Jay has ties to this set (he's IN the credits), and by extent LLL. At least you can suggest contacting them, and not outright say something that says "ah, come on, it's fine". I DID suggest contacting them. Here is my post in case you missed it: 1 hour ago, Jay said: Yep. https://lalalandrecords.com/contact-us/ Again, please read my posts before insulting me again. Thank you. Chewy, DJMcNiff, TSMefford and 1 other 3 1 Link to comment Share on other sites More sharing options...
Diego 21 Posted December 18, 2018 Share Posted December 18, 2018 2 hours ago, Marian Schedenig said: That actually sounds like it was out for delivery, but never officially delivered and not checked in back at the post office either. Could have been mis-delivered without a confirmation, or even returned to the post office without confirmation. I've had that happen to a Screen Archives order some years back - after waiting for it for several weeks, I inquired at the post office if they just might happen to have a package addressed to me - turns out it was just two days before they would have sent it back because it had been lying there for nearly four weeks. The postman just never delivered the yellow notification I was supposed to get (or he put it in somebody else's mailbox). Great.... If that's the case I'm screwed Link to comment Share on other sites More sharing options...
King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 42 minutes ago, gkgyver said: if it's an issue for more people, LLL should really have an eye on quality control. Just because people were waiting years for this doesn't mean they don't deserve a proper product. for once I agree with you If you buy an expensive collector's item, you expect it to arrive in pristine condition. not like someone wiped the floor with it. If this was a videogame disk EB games would reject it for trade-in Link to comment Share on other sites More sharing options...
Jay 37,363 Posted December 18, 2018 Author Share Posted December 18, 2018 There is no scenario in which LLL won't be sending you a replacement disc. This is a routine procedure for every specialty label in the business. TSMefford 1 Link to comment Share on other sites More sharing options...
JoeinAR 1,949 Posted December 18, 2018 Share Posted December 18, 2018 44 minutes ago, TSMefford said: Here you go: Doesn't look like scratches Just rub some toothpaste on it Link to comment Share on other sites More sharing options...
King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 It's just disappointing in the moment .Kinda ruined the big arrival i ripped it to see if it plays 1 minute ago, JoeinAR said: Doesn't look like scratches Just rub some toothpaste on it I tried wiping it..it's scratches.. TSMefford 1 Link to comment Share on other sites More sharing options...
JoeinAR 1,949 Posted December 18, 2018 Share Posted December 18, 2018 Does it. Link to comment Share on other sites More sharing options...
Marian Schedenig 8,193 Posted December 18, 2018 Share Posted December 18, 2018 Looks like the Viennese airport isn't good enough for USPS: 2018-12-18 21:38 GERMANY, MUNICH, Departed -> Your item departed a transfer airport in FRANZ JOSEF STRAUSS, MUNICH, GERMANY on December 18, 2018 at 9:38 pm. The item is currently in transit to the destination. TSMefford 1 Link to comment Share on other sites More sharing options...
King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 listening to the rip.So far it plays but that's still not the point TSMefford 1 Link to comment Share on other sites More sharing options...
TSMefford 1,509 Posted December 18, 2018 Share Posted December 18, 2018 8 minutes ago, King Mark said: It's just disappointing in the moment .Kinda ruined the big arrival i ripped it to see if it plays I tried wiping it..it's scratches.. Definitely scratches, but you know what @King Mark, thanks for still being pretty chill about it anyways towards everyone here. I know it's frustrating though. I was a little disappointed when the jewel case for my copy of Twister arrived a bit busted up, much easier to replace though. I can only imagine the disappointment caused by a disc in that state. I remember once lending someone one of my favorite blu-rays and getting it back looking very very similar to this: King Mark 1 Link to comment Share on other sites More sharing options...
King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 I had a slight scuff on a JP disk and never asked a replacement until my Potter order. Since the set was oop I figure any leftover c.d.'s would be a waste of space to them so I had nothing to lose and wouldn't have cared otherwise But this is much much worse TSMefford 1 Link to comment Share on other sites More sharing options...
TSMefford 1,509 Posted December 18, 2018 Share Posted December 18, 2018 Just now, King Mark said: I had a slight scuff on a JP disk and never asked a replacement until my Potter order. Since the set was oop I figure any leftover c.d.'s would be a waste of space to them so I had nothing to lose and wouldn't have cared otherwise But this is much much worse I'm still bummed I missed the JP set. They go for like at least $150 on ebay now. Link to comment Share on other sites More sharing options...
Manakin Skywalker 4,892 Posted December 18, 2018 Share Posted December 18, 2018 58 minutes ago, Josh500 said: What? Also scratches? As bad as KM's? As bad if not slightly worse. I might check the other discs tonight if I have time. Link to comment Share on other sites More sharing options...
King Mark 3,631 Posted December 18, 2018 Share Posted December 18, 2018 maybe the guy who assembled the sets that night was drunk or something Chewy 1 Link to comment Share on other sites More sharing options...
Marian Schedenig 8,193 Posted December 18, 2018 Share Posted December 18, 2018 4 minutes ago, King Mark said: maybe the guy who assembled the sets that night was drunk or something They did start sending them out during their Christmas party, didn't they? TSMefford 1 Link to comment Share on other sites More sharing options...
JoeinAR 1,949 Posted December 18, 2018 Share Posted December 18, 2018 35 minutes ago, TSMefford said: Definitely scratches, but you know what @King Mark, thanks for still being pretty chill about it anyways towards everyone here. I know it's frustrating though. I was a little disappointed when the jewel case for my copy of Twister arrived a bit busted up, much easier to replace though. I can only imagine the disappointment caused by a disc in that state. I remember once lending someone one of my favorite blu-rays and getting it back looking very very similar to this: That looks scratched. And cracked. Link to comment Share on other sites More sharing options...
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